Privacy Policy for PMC Road Mitra

Effective Date: 30/05/2025

PMC Road Mitra ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application ("App").

1. Information We Collect

We may collect the following information:

• Location Data: To allow users to report the exact location of road potholes.
• Personal Information: Such as your name, email address, and phone number (if provided while submitting a complaint).
• Photos: Images of potholes uploaded by users.
• Device Information: Basic details such as device model, operating system, and app version for performance improvements and troubleshooting.

2. How We Use Your Information

We use the collected information to:

• Submit and manage pothole complaints.
• Communicate with users regarding their submissions (if necessary).
• Improve the performance, security, and functionality of the App.
• Share pothole complaint data with relevant municipal authorities for quicker resolution.

3. Data Sharing

We do not sell or rent your personal information to any third parties.
However, we may share:

• Complaint-related data (location, photo) with relevant authorities for road maintenance and pothole repair purposes.

4. Data Security

We prioritize your data security:

• All data is encrypted during transit using HTTPS.
• Access to data is restricted to authorized personnel only.

5. Your Rights

You have the right to:

• Request access to, correct, or delete your personal information.
• Withdraw your consent at any time by contacting us at the email provided below.

6. Children's Privacy

The PMC Road Mitra App is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
When we make changes, we will revise the "Effective Date" above.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Website: www.nyatitechnologies.com